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 You are here: Support
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Frequently Asked Questions |
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Q: |
How to use Serial Number to activate the software? |
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A: |
Click Here |
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Q: |
I do not get the Serial Number. |
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A: |
Our send the Serial Number to customer by Email. If you have not the Serial Number, maybe you need to get contact with your E-Mail Service Provider. Customers can get contact with us by mails from Hotmail or Yahoo. |
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Q: |
Have not received CD-Rom. |
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A: |
CD-Rom is provided by SwiftCD made for our customers. If you don't receive the CD-Rom, you can get contact with us.
Customers need to provide the information below:
1, Your name
2, Order ID or Order Number |
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Q: |
Software can't be used. |
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A: |
You can use ways below to re-use the software:
1, Check whether you system has been inflected by virus.
2, Re-install the software.
3, Download necessary Plug-ins.
If you still can't run the software, please get contact with us. (Please provide us more details such as pictures will help us more to find the reasons) |
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Q: |
Whether we can use wire/bank transfer to buy software? |
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A: |
Customers can use wire/bank transfer to buy software.
Please get contact with Chicago Mandarin Chinese Center for details. |
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